Questions.
Everything you need to know about Norma: the disc, the app, shipping and returns.
Norma blocks the apps you select and their notifications. When you scan the Unit Disc with your iPhone, the apps you chose become inaccessible and their notifications stop. Scan again to restore access.
No. Norma currently works with iPhone only.
No. You pay once, and the disc has no battery to charge.
Norma uses NFC. To activate it, place the top of your iPhone (near the camera area) against the disc. Heavy or thick cases can sometimes interfere with the signal and make the connection a little weaker; that's normal.
No. Norma works through your iPhone's built-in Screen Time, and nothing runs in the background, so there's no performance hit and no extra battery drain.
During setup, you choose which apps Norma will control. You can change it at any time by switching between different Focus modes directly from the app's home screen.
Yes, you can block distracting websites alongside apps, all grouped into your presets.
Norma includes a limited number of emergency unblocks you can use if you don't have your disc on hand.
We ship within 24–48 hours. Delivery then depends on where you are: 24–48 working hours in metropolitan France, 2–5 working days in the EU with DHL, 4–10 elsewhere with DHL Express. Standard shipping takes longer.
France and the EU: no customs fees. Outside the EU (including the US and the UK), your country may charge import duties and taxes when the parcel arrives. They're set and collected by your customs authority and the carrier, not by us: they aren't included in our prices and we unfortunately can't cover or refund them. The same goes for returns and refused deliveries: any duties, taxes or carrier fees charged when the parcel comes back to us are yours to cover and may be deducted from the refund.
Yes, within 14 days of delivery. We refund the price of the product; shipping costs paid at checkout aren't refunded, except standard delivery for EU consumers exercising their right of withdrawal, as the law requires. Return postage is paid by you, and any customs or import charges billed when your return reaches us may be deducted from the refund.
Yes. Checkout runs on Shopify. Your card details go to the payment processor and are never seen or stored by us. You can pay by card or Apple Pay.
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