How can we help?

It works with any iPhone XS or later, running iOS 17 or above.

No. It's a passive NFC tag with no power source.

Yes, in most cases. Thick or metal cases can reduce range. Keep the disc within a few centimetres of the top-back of your phone, where the NFC reader sits.

No. The disc is locked to the Norma app, which is what makes it reliable.

Open the app, create your account, then choose “Add a disc” and hold it against the top-back of your iPhone. The app walks you through the rest. It takes less than a minute.

Your account stores your disc configuration and keeps your setup safe across reinstalls and new devices.

Hold the disc flat against the top-back of your phone. If it still won't connect, restart the app and try again, or email us a short video of what's happening and we'll help.

Yes. You pick which apps each Focus mode restricts. The disc starts it.

No. The app is required to configure and activate the NFC behaviour.

The app asks for three things:

• NFC: to read your disc when you scan it.
• Notifications: to confirm when a Focus session starts or ends.
• Screen Time / Family Controls: to block distracting apps while the disc is active. This is the permission that makes blocking possible.

No usage data is ever collected or shared.

Yes. Shipping cost and delivery time vary by destination and are shown at checkout.

Check your spam folder first. If there's nothing there, contact us and we'll sort it out.

Contact us as soon as possible at contact@nor.ma. We'll do our best, though we can't guarantee changes once an order is processed.

Yes, within 14 days of delivery. We refund the price of the product; shipping costs paid at checkout aren't refunded, except standard delivery for EU consumers exercising their right of withdrawal, as the law requires. Return postage is paid by you, and any customs or import charges billed when your return reaches us may be deducted from the refund. If there's a defect or a mistake on our end, get in touch and we'll make it right.